CONTACT
OUR TEAM
An Introduction
Have a question?
We’re here to help! Whether you fill out the form or reach out by phone or email, our team is ready to support your next project. Every enquiry is important to us, and we take the time to provide thoughtful, project-specific responses — so please allow up to 48 hours for a reply during business hours.
We’re available Monday to Friday, 9:00am – 5:00pm.
Alternatively, check out our FAQ section below for our most frequently asked questions.
Some answers we prepared
Frequently Asked Questions
Trailworx delivers end-to-end outdoor recreation solutions, spanning planning, design, and construction through to long-term asset management. This inlcludes mountain bike and walking trails, asphalt pump tracks, trail auditing, wayfinding systems, and maintenance services. Beyond delivery, we focus on how these assets function over time – ensuring they are durable, low maintenance, and aligned with community needs, funding pathways and land management objectives.
Trailworx brings over 15 years of experience designing, constructing, and maintaining trail networks across Australia.
This experience extends beyond construction — it includes understanding how trails perform over time, how users interact with them, and how to design for long-term sustainability, reduced maintenance, and evolving community expectations.
We work with local and state government agencies, land managers, developers, and community groups seeking to deliver high-quality outdoor recreation assets. Our role often extends beyond design and construction — supporting clients to navigate stakeholder expectations, funding opportunities, environmental constraints, and long-term asset management outcomes.
Trailworx specialises in mountain bike trails, walking and hiking trails, nature-based experiences, accessible walking loops, adaptive mountain bike trails, asphalt pumptracks, and dirt jump facilities. Each project is tailored to its setting — balancing user experience, environmental sensitivity, and long-term durability to create assets that feel integrated, not imposed.
Our process begins with consultation and site analysis, followed by GIS-based planning, concept development, detailed design, and construction delivery. Importantly, we also consider how the trail will be managed into the future — including maintenance access, drainage performance, user flow, and opportunities for staged upgrades or expansion.
Yes — we design trails that cater to a wide range of abilities, aligning with recognised standards such as IMBA and the Australian Walking Track Grading System. Where appropriate, we also incorporate progression-based design — allowing users to build skills over time and ensuring facilities remain engaging for both new and experienced users.
An asphalt pumptrack is a continuous loop of rolling features and berms that allows riders to generate momentum without pedalling.nBeyond recreation, pumptracks act as highly efficient community assets — activating underutilised spaces, supporting skill development, and encouraging repeat visitation across a broad user base.
Trailworx delivers pumptracks ranging from compact community facilities through to large-scale, destination-level assets. The appropriate size is determined by available space, budget, and intended use — with careful planning to ensure the facility integrates with surrounding infrastructure and can evolve with community demand.
Yes — asphalt pumptracks are one of the most durable and inclusive recreation assets available. They cater to a wide range of users and require relatively low ongoing maintenance. When designed correctly, they also minimise surrounding landscape wear, reduce informal trail creation, and provide a controlled environment for skill development.
Wayfinding plays a critical role in shaping the user experience — helping visitors navigate confidently, understand trail difficulty, and engage more deeply with the landscape. It also supports safety, reduces environmental impact by keeping users on designated routes, and reinforces the identity and professionalism of a trail network.
Trailworx delivers integrated wayfinding systems, including trailhead signage, directional markers, bollards, difficulty indicators, interpretive elements, and mapping. Our approach considers not just signage placement, but how information is communicated — ensuring clarity, durability, and consistency across the entire network.
A trail condition audit is a structured assessment of trail assets, capturing safety risks, surface condition, drainage performance, vegetation impacts, and compliance. More than just identifying issues, our audits highlight opportunities — providing clear, prioritised recommendations that support funding applications, staged upgrades, and long-term asset planning.
We provide ongoing maintenance services including surface repairs, drainage improvements, vegetation management, and infrastructure upkeep. Our focus is proactive — identifying potential issues early and implementing strategies that extend asset life, reduce costs, and maintain a consistent user experience.
Yes — our audit reports and planning documentation provide the clear, defensible data required for grant applications and capital works funding. We also help clients identify staged delivery opportunities, allowing projects to be developed over time while still achieving meaningful outcomes at each stage.